Why Is My Avermedia Live Gamer Hd 2 Not Detected?
It's becoming increasingly common for gamers to use AVerMedia Live Gamer HD 2 as their go-to capture device for streaming and recording their gaming sessions. However, many users find that their Live Gamer HD 2 is simply not detected by their computer. This can be incredibly frustrating, especially when you're trying to get set up and ready to play. If your Live Gamer HD 2 isn't detected, there are a few things you can try to get it working.
Check The USB Cable
The first thing you should always do when your AVerMedia Live Gamer HD 2 isn't detected is to check the USB cable you're using to connect it to your computer. This can be easily forgotten, as many people assume that all USB cables are the same and will work for any device. Unfortunately, this isn't always the case. Make sure that the USB cable you're using is the correct one for your AVerMedia Live Gamer HD 2. It should be a USB 3.0 cable, and not a USB 2.0 one. If you're using the wrong cable, it could be why your device isn't being detected.
Check Your Computer's Settings
Another reason why your AVerMedia Live Gamer HD 2 might not be detected is because of your computer's settings. Make sure that your computer is set to detect USB devices. In some cases, this setting is disabled, which can cause your Live Gamer HD 2 to not be detected. To check your computer's settings, look for a "Device Manager" option in your computer's control panel. From there, you can check to make sure that USB devices are enabled and allowed to be detected. If it's not, you'll need to change the settings.
Update Your Drivers
Your computer's drivers play an important role in detecting USB devices. If your drivers are outdated, it can cause your AVerMedia Live Gamer HD 2 to not be detected. To update your drivers, you can use your computer's device manager or a third-party driver updating tool. Both of these options will allow you to check for any available driver updates, and install them if necessary. Once you've updated your drivers, your Live Gamer HD 2 should be detected.
Restart Your Computer
Sometimes, the simplest solution is the best solution. If your AVerMedia Live Gamer HD 2 still isn't detected after trying the above steps, try restarting your computer. This will give your computer a fresh start and may solve the issue. Once your computer has restarted, try connecting your Live Gamer HD 2 to see if it's detected.
Check For Firmware Updates
If you've tried all the above steps and your AVerMedia Live Gamer HD 2 still isn't detected, it might be a good idea to check for any available firmware updates. Firmware updates can help fix various bugs that might be causing your device to not be detected. To check for firmware updates, visit AVerMedia's website and download the latest version.
Contact AVerMedia Support
If you've tried all the above steps and your device still isn't detected, it might be time to contact AVerMedia's support team. They'll be able to help you troubleshoot any issues you're having and get your Live Gamer HD 2 working again. You can contact them either through their website or by phone, depending on what works best for you.
Conclusion
Troubleshooting your AVerMedia Live Gamer HD 2 when it's not detected can be a frustrating process. However, by following the steps outlined above, you should be able to get your device up and running in no time. From checking the USB cable, to updating your drivers and checking for firmware updates, there are plenty of things you can try to get your Live Gamer HD 2 working again. If all else fails, contacting AVerMedia's support team should be your last option.
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